Contacts
Contact by Phone
Our offices are open Monday to Friday from 9 AM to 6 PM and Saturday from 10 AM to 4 PM
1-(800)-621-4299
01 76 66 09 26
02 030 062 998
6-(129)-191-6590
0689385845
918295182
Fax:
(646) 416.6362
1178 Broadway, 2nd Floor, New York, NY 10001
418 8th Street 11215 Brooklyn

FAQ
Blog

+(1) 646 374-8980
02 030 062 998

FREQUENTLY ASKED QUESTIONS

Q. Where can I find the privacy policy for MHP?

To view the privacy policy of MHP, please click here.

Q. I wish to book online, however, I am not well versed in English. Can anyone help me through this process?

Our website is currently being translated into many languages. Meanwhile, you can call the agency and speak with one of our agents. Our staff speaks English, Spanish, French, German, Arabic, Italian, Dutch and Japanese. They will gladly help you with the reservation process. Visit our contact page to find the means of communication that suits you.

Q. Our plane lands in the morning. At what time can we move into the apartment?

You cannot enter the apartment before 3 P.M, however, you may come to the agency, drop your luggage, tour the city, come back before 3 P.M. to retrieve the keys and finally move into your apartment.

Q. Our plane lands late in the evening. Can someone from the agency check us in?

Yes there will always be someone to meet you, but additional fees may be charged for late arrivals.

Q. How late can I check out?

As in hotels, you must vacate the apartment no later than 11 A.M.

Q. Can you recommend an apartment in a quiet neighborhood?

Keep in mind that the city is always in action. There are bars and restaurants that pop up all over town. Among the quietest neighborhood we recommend: Midtown East, Upper East Side, Upper West Side and Brooklyn Heights. These neighborhoods are the favorites of those seeking more tranquility, or a family atmosphere.

Q. I'm in a wheelchair. Do you offer apartments to suit my needs?

Unfortunately, we have no apartments specially adapted for wheelchair access, however, several apartments in our listing are on the ground floor, have wide doorways or spacious elevators.

Q. We are students on vacation looking to be at the heart of the action...

The Theater District, Chelsea, Greenwich Village, the Meat Packing District and the East Village are all good neighborhoods. Greenwich Village is a neighborhood full of energetic, trendy, chic piano bars to casual jazz clubs. The Theater District draws a mixed crowd of tourists to its many shows, bars, clubs and restaurants. The Meat Packing District is very hip, full of beautiful people who flock to its design.

Q. Will I have internet access in my apartment?

Most of our apartments have internet access. Please check the amenities listed with each apartment description to be sure that you choose an apartment that offers this service.

Q. At what point will I know that my reservation is confirmed?

Once you have paid the agency fees, your reservation will be definitively accepted. MHP will send a confirmation in writing (e-mail). Please check the details of your rental to see if they are correct.

Q. When do I pay the balance?

The final balance of the rent must be paid upon arrival in our office located on the 2nd floor of 1178 Broadway. If the full balance is not paid, the reservation will be canceled and the agency fee lost.

Q. What methods of payment do you accept?

We accept Visa Card, Master Card, and American Express. You also have the option of paying with Paypal. Paypal is the safest and the easiest way to pay online. This service allows you to pay in any way you prefer without sharing financial information. You can also make a bank transfer.

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ID#: 3457669
1
26 photos
Manhattan Gramercy Park 10010 East 21St Street Between 3rd Avenue and Lexington Avenue 2 bedroom
2 bedroom(s)
From: $7,050 per month
Gramercy Park / Manhattan 10010
Available: Now
Updated 4 May 2020
4 people maximum Air conditioning Television
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ID#: 1B67725
2
11 photos
Brooklyn Brooklyn Heights 11217 State Street Between Hoyt Street and Bond Street.studio
Studio
From: $3,190 per month
Brooklyn Heights / Brooklyn 11217
Available: Now
Updated 4 May 2020
2 people maximum Microwave Oven
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ID#: 2307865
3
15 photos
Manhattan Theatre District 10019 West 51St Street Between 6th and 7th Avenue.1 bedroom
1 bedroom(s)
From: $3,300 per month
Theatre District / Manhattan 10019
Available: Now
Updated 4 May 2020
2 people maximum
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ID#: 2BT8187
4
14 photos
Brooklyn Bedford Stuyvesant 11216 Hancock Street Between Putnam Avenue and Fulton Street1 bedroom
1 bedroom(s)
From: $2,300 per month
Bedford Stuyvesant / Brooklyn 11216
Available: Now
Updated 4 May 2020
2 people maximum Chimney Television Microwave
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ID#: 5868225
5
24 photos
Manhattan Hamilton Heights 10031 West 141St Street Between Broadway and Hamilton Place4 bedroom
4 bedroom(s)
From: $1,075 per month
Hamilton Heights / Manhattan 10031
Available: Now
Updated 4 May 2020
2 people maximum
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ID#: 3B98319
6
20 photos
Brooklyn Park Slope 11215 14Th Street Between 3rd and 4th Avenue 2 bedroom
2 bedroom(s)
From: $5,000 per month
Park Slope / Brooklyn 11215
Available: Now
Updated 4 May 2020
6 people maximum
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ID#: 2468454
7
16 photos
Manhattan Kips Bay 10016 Second Avenue Between 27 and 28 street1 bedroom
1 bedroom(s)
From: $3,500 per month
Kips Bay / Manhattan 10016
Available: Now
Updated 4 May 2020
4 people maximum
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ID#: 8755
8
15 photos
Manhattan Gramercy Park 10003 East 17Th Street 2 bedroom
2 bedroom(s)
From: $1,200 per month
Gramercy Park / Manhattan 10003
Available: Now
Updated 4 May 2020
1 person maximum Air conditioning Television
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ID#: 1638704
9
7 photos
Manhattan Lower East Side 10002 Grand St Ny Between Bowery Street and Chrystie Streetstudio
Studio
From: $2,900 per month
Lower East Side / Manhattan 10002
Available: Now
Updated 4 May 2020
3 people maximum Air conditioning Television Microwave
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ID#: 1628815
10
12 photos
Manhattan East Village 10009 E 9Th Street Ny Between 1st Avenue and Avenue Astudio
Studio
From: $2,400 per month
East Village / Manhattan 10009
Available: Now
Updated 4 May 2020
2 people maximum
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ID#: 3848910
11
14 photos
Manhattan Harlem 10027 West 126Th Street Between Fifth Avenue and Malcom X Boulevard2 bedroom
2 bedroom(s)
From: $3,000 per month
Harlem / Manhattan 10027
Available: Now
Updated 4 May 2020
4 people maximum
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ID#: 2408971
12
5 photos
Manhattan Midtown East 10017 East 48Th Street Between 2nd Avenue and 1st Avenue.1 bedroom
1 bedroom(s)
From: $3,200 per month
Midtown East / Manhattan 10017
Available: Now
Updated 4 May 2020
2 people maximum
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