Contacts
Contact by Phone
Our offices are open Monday to Friday from 9 AM to 6 PM and Saturday from 10 AM to 4 PM
1-(800)-621-4299
01 76 66 09 26
02 030 062 998
6-(129)-191-6590
0689385845
918295182
Fax:
(646) 416.6362
1178 Broadway, 2nd Floor, New York, NY 10001
418 8th Street 11215 Brooklyn

FAQ
Blog

+(1) 646 374-8980
02 030 062 998

FREQUENTLY ASKED QUESTIONS

Q. Where can I find the privacy policy for MHP?

To view the privacy policy of MHP, please click here.

Q. I wish to book online, however, I am not well versed in English. Can anyone help me through this process?

Our website is currently being translated into many languages. Meanwhile, you can call the agency and speak with one of our agents. Our staff speaks English, Spanish, French, German, Arabic, Italian, Dutch and Japanese. They will gladly help you with the reservation process. Visit our contact page to find the means of communication that suits you.

Q. Our plane lands in the morning. At what time can we move into the apartment?

You cannot enter the apartment before 3 P.M, however, you may come to the agency, drop your luggage, tour the city, come back before 3 P.M. to retrieve the keys and finally move into your apartment.

Q. Our plane lands late in the evening. Can someone from the agency check us in?

Yes there will always be someone to meet you, but additional fees may be charged for late arrivals.

Q. How late can I check out?

As in hotels, you must vacate the apartment no later than 11 A.M.

Q. Can you recommend an apartment in a quiet neighborhood?

Keep in mind that the city is always in action. There are bars and restaurants that pop up all over town. Among the quietest neighborhood we recommend: Midtown East, Upper East Side, Upper West Side and Brooklyn Heights. These neighborhoods are the favorites of those seeking more tranquility, or a family atmosphere.

Q. I'm in a wheelchair. Do you offer apartments to suit my needs?

Unfortunately, we have no apartments specially adapted for wheelchair access, however, several apartments in our listing are on the ground floor, have wide doorways or spacious elevators.

Q. We are students on vacation looking to be at the heart of the action...

The Theater District, Chelsea, Greenwich Village, the Meat Packing District and the East Village are all good neighborhoods. Greenwich Village is a neighborhood full of energetic, trendy, chic piano bars to casual jazz clubs. The Theater District draws a mixed crowd of tourists to its many shows, bars, clubs and restaurants. The Meat Packing District is very hip, full of beautiful people who flock to its design.

Q. Will I have internet access in my apartment?

Most of our apartments have internet access. Please check the amenities listed with each apartment description to be sure that you choose an apartment that offers this service.

Q. At what point will I know that my reservation is confirmed?

Once you have paid the agency fees, your reservation will be definitively accepted. MHP will send a confirmation in writing (e-mail). Please check the details of your rental to see if they are correct.

Q. When do I pay the balance?

The final balance of the rent must be paid upon arrival in our office located on the 2nd floor of 1178 Broadway. If the full balance is not paid, the reservation will be canceled and the agency fee lost.

Q. What methods of payment do you accept?

We accept Visa Card, Master Card, and American Express. You also have the option of paying with Paypal. Paypal is the safest and the easiest way to pay online. This service allows you to pay in any way you prefer without sharing financial information. You can also make a bank transfer.

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ID#: 12010455
1
7 photos
Manhattan Turtle Bay 10022 East 60Th Street Between 1st and 2nd avenuestudio
Studio
From: $2,700 per month
Turtle Bay / Manhattan 10022
Available: Now
Updated 4 May 2020
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ID#: 5BU10583
2
2 photos
Brooklyn Greenwood Heights 11232 34Th Street Between 3rd Avenue and 4th Avenue4 bedroom
4 bedroom(s)
From: $1,075 per month
Greenwood Heights / Brooklyn 11232
Available: Now
Updated 4 May 2020
1 person maximum
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ID#: 14210782
3
9 photos
Manhattan Turtle Bay 10017 East 47Th Street Between 2nd and 3rd avenue.studio
Studio
From: $2,990 per month
Turtle Bay / Manhattan 10017
Available: Now
Updated 4 May 2020
2 people maximum Oven
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ID#: 26210717
4
8 photos
Manhattan East Village 10003 East 7Th Street Between 1st and 2nd Avenue1 bedroom
1 bedroom(s)
From: $3,000 to $3200 per month
East Village / Manhattan 10003
Available: Now
Updated 4 May 2020
3 people maximum
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ID#: 36210884
5
12 photos
Manhattan East Village 10003 East 7Th Street Between 1st and 2nd Avenue.2 bedroom
2 bedroom(s)
From: $3,600 to $3700 per month
East Village / Manhattan 10003
Available: Now
Updated 4 May 2020
4 people maximum Television
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ID#: 5Q010941
6
29 photos
Queens Queens county 11368 97Th Street, Corona Between 37 avenue and 35 avenue. 3 bedroom
3 bedroom(s)
From: $600 per month
Queens county / Queens 11368
Available: Now
Updated 4 May 2020
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ID#: 48511145
7
13 photos
Manhattan East Harlem 10029 First Avenue Between 104th and 105th street.2 bedroom
2 bedroom(s)
From: $4,500 per month
East Harlem / Manhattan 10029
Available: Now
Updated 4 May 2020
5 people maximum Washing Machine Air conditioning Television
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ID#: 12011273
8
10 photos
Manhattan Turtle Bay 10022 East 60Th Street Between 1st and 2nd Avenue.studio
Studio
From: $2,850 per month
Turtle Bay / Manhattan 10022
Available: Now
Updated 4 May 2020
3 people maximum Chimney Air conditioning Television Microwave Oven
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ID#: 1BB11342
9
7 photos
Brooklyn Borough Park 11219 Utrecht Avenue Between 11th Avenue and 12th Avenuestudio
Studio
From: $1,400 per month
Borough Park / Brooklyn 11219
Available: Now
Updated 4 May 2020
2 people maximum
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ID#: 1D211443
10
11 photos
Brooklyn East Williamsburg 11207 Chauncey Street Between Bushwick Avenue and Evergreen Avenue.studio
Studio
From: $1,400 per month
East Williamsburg / Brooklyn 11207
Available: Now
Updated 4 May 2020
2 people maximum Television Microwave
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ID#: 1BT11497
11
14 photos
Brooklyn Stuyvesant Heights 11216 Decatur Street Between Fulton and MacDonough  Streetstudio
Studio
From: $2,000 per month
Stuyvesant Heights / Brooklyn 11216
Available: Now
Updated 4 May 2020
2 people maximum Oven Fridge
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ID#: 13111567
12
9 photos
Manhattan Midtown West 10036 West 41St Street Between 10th Avenue and Dyer Avenuestudio
Studio
From: $3,000 per month
Midtown West / Manhattan 10036
Available: Now
Updated 4 May 2020
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