Contacts
Contact by Phone
Our offices are open Monday to Friday from 9 AM to 6 PM and Saturday from 10 AM to 4 PM
1-(800)-621-4299
01 76 66 09 26
02 030 062 998
6-(129)-191-6590
0689385845
918295182
Fax:
(646) 416.6362
1178 Broadway, 2nd Floor, New York, NY 10001
418 8th Street 11215 Brooklyn

FAQ
Blog

+(1) 646 374-8980
02 030 062 998

FREQUENTLY ASKED QUESTIONS

Q. Where can I find the privacy policy for MHP?

To view the privacy policy of MHP, please click here.

Q. I wish to book online, however, I am not well versed in English. Can anyone help me through this process?

Our website is currently being translated into many languages. Meanwhile, you can call the agency and speak with one of our agents. Our staff speaks English, Spanish, French, German, Arabic, Italian, Dutch and Japanese. They will gladly help you with the reservation process. Visit our contact page to find the means of communication that suits you.

Q. Our plane lands in the morning. At what time can we move into the apartment?

You cannot enter the apartment before 3 P.M, however, you may come to the agency, drop your luggage, tour the city, come back before 3 P.M. to retrieve the keys and finally move into your apartment.

Q. Our plane lands late in the evening. Can someone from the agency check us in?

Yes there will always be someone to meet you, but additional fees may be charged for late arrivals.

Q. How late can I check out?

As in hotels, you must vacate the apartment no later than 11 A.M.

Q. Can you recommend an apartment in a quiet neighborhood?

Keep in mind that the city is always in action. There are bars and restaurants that pop up all over town. Among the quietest neighborhood we recommend: Midtown East, Upper East Side, Upper West Side and Brooklyn Heights. These neighborhoods are the favorites of those seeking more tranquility, or a family atmosphere.

Q. I'm in a wheelchair. Do you offer apartments to suit my needs?

Unfortunately, we have no apartments specially adapted for wheelchair access, however, several apartments in our listing are on the ground floor, have wide doorways or spacious elevators.

Q. We are students on vacation looking to be at the heart of the action...

The Theater District, Chelsea, Greenwich Village, the Meat Packing District and the East Village are all good neighborhoods. Greenwich Village is a neighborhood full of energetic, trendy, chic piano bars to casual jazz clubs. The Theater District draws a mixed crowd of tourists to its many shows, bars, clubs and restaurants. The Meat Packing District is very hip, full of beautiful people who flock to its design.

Q. Will I have internet access in my apartment?

Most of our apartments have internet access. Please check the amenities listed with each apartment description to be sure that you choose an apartment that offers this service.

Q. At what point will I know that my reservation is confirmed?

Once you have paid the agency fees, your reservation will be definitively accepted. MHP will send a confirmation in writing (e-mail). Please check the details of your rental to see if they are correct.

Q. When do I pay the balance?

The final balance of the rent must be paid upon arrival in our office located on the 2nd floor of 1178 Broadway. If the full balance is not paid, the reservation will be canceled and the agency fee lost.

Q. What methods of payment do you accept?

We accept Visa Card, Master Card, and American Express. You also have the option of paying with Paypal. Paypal is the safest and the easiest way to pay online. This service allows you to pay in any way you prefer without sharing financial information. You can also make a bank transfer.

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ID#: 2326155
1
11 photos
Manhattan Theatre District 10019 West 50Th Street Between 8th and 9th Avenue.1 bedroom
1 bedroom(s)
From: $3,900 per month
Theatre District / Manhattan 10019
Available: Now
Updated 4 May 2020
4 people maximum
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ID#: 2126254
2
14 photos
Manhattan Upper West Side 10024 West 85Th Street 1 bedroom
1 bedroom(s)
From: $4,750 per month
Upper West Side / Manhattan 10024
Available: Now
Updated 4 May 2020
2 people maximum
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ID#: 2BF6359
3
12 photos
Brooklyn Fort Greene 11238 Cumberland Street Between Lafayette Avenue and Greene Street.1 bedroom
1 bedroom(s)
From: $2,300 per month
Fort Greene / Brooklyn 11238
Available: Now
Updated 4 May 2020
2 people maximum PC Air conditioning
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ID#: 3BG6513
4
15 photos
Brooklyn Greenpoint 11222 Commercial Street Between Ash Street and Clay Street2 bedroom
2 bedroom(s)
From: $3,000 per month
Greenpoint / Brooklyn 11222
Available: Now
Updated 4 May 2020
4 people maximum Air conditioning Television
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ID#: 4BF6692
5
24 photos
Brooklyn Fort Greene 11205 Vanderbilt Avenue Between DeKalb Avenue and Lafayette Avenue.3 bedroom
3 bedroom(s)
From: $4,500 per month
Fort Greene / Brooklyn 11205
Available: Now
Updated 4 May 2020
7 people maximum
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ID#: 1716846
6
15 photos
Manhattan Financial District 10006 Greenwich Street Between Rector Street and Edgar Street studio
Studio
From: $2,999 per month
Financial District / Manhattan 10006
Available: Now
Updated 4 May 2020
2 people maximum
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ID#: 1317126
7
13 photos
Manhattan Midtown West 10036 West 41St Street Between 9th Avenue and 10th Avenuestudio
Studio
From: $1,000 to $2500 per month
Midtown West / Manhattan 10036
Available: Now
Updated 4 May 2020
1 person maximum
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ID#: 3B37330
8
14 photos
Brooklyn Clinton Hill 11238 Downing Street Between Quincy Street and Gates Avenue2 bedroom
2 bedroom(s)
From: $2,850 per month
Clinton Hill / Brooklyn 11238
Available: Now
Updated 4 May 2020
4 people maximum
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ID#: 2417446
9
17 photos
Manhattan Sutton 10022 East 58Th Street Between Second Avenue and Third Avenue.1 bedroom
1 bedroom(s)
From: $4,600 per month
Sutton / Manhattan 10022
Available: Now
Updated 4 May 2020
4 people maximum
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ID#: 3B97937
10
20 photos
Brooklyn Park Slope 11215 17Th Street Between 3rd and 4th Avenue2 bedroom
2 bedroom(s)
From: $6,000 per month
Park Slope / Brooklyn 11215
Available: Now
Updated 4 May 2020
6 people maximum
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ID#: 4847823
11
15 photos
Manhattan Harlem 10027 West 122Nd Street Between Manhattan Avenue and Frederick Douglass Boulevard.3 bedroom
3 bedroom(s)
From: $3,750 per month
Harlem / Manhattan 10027
Available: Now
Updated 4 May 2020
6 people maximum
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ID#: 1128009
12
11 photos
Manhattan Upper West Side 10023 West 71St Street Between Amsterdam Avenue and West End Avenue.studio
Studio
From: $2,500 per month
Upper West Side / Manhattan 10023
Available: Now
Updated 4 May 2020
4 people maximum
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