Contacts
Contact by Phone
Our offices are open Monday to Friday from 9 AM to 6 PM and Saturday from 10 AM to 4 PM
1-(800)-621-4299
01 76 66 09 26
02 030 062 998
6-(129)-191-6590
0689385845
918295182
Fax:
(646) 416.6362
1178 Broadway, 2nd Floor, New York, NY 10001
418 8th Street 11215 Brooklyn

FAQ
Blog

+(1) 646 374-8980
02 030 062 998

FREQUENTLY ASKED QUESTIONS

Q. Where can I find the privacy policy for MHP?

To view the privacy policy of MHP, please click here.

Q. I wish to book online, however, I am not well versed in English. Can anyone help me through this process?

Our website is currently being translated into many languages. Meanwhile, you can call the agency and speak with one of our agents. Our staff speaks English, Spanish, French, German, Arabic, Italian, Dutch and Japanese. They will gladly help you with the reservation process. Visit our contact page to find the means of communication that suits you.

Q. Our plane lands in the morning. At what time can we move into the apartment?

You cannot enter the apartment before 3 P.M, however, you may come to the agency, drop your luggage, tour the city, come back before 3 P.M. to retrieve the keys and finally move into your apartment.

Q. Our plane lands late in the evening. Can someone from the agency check us in?

Yes there will always be someone to meet you, but additional fees may be charged for late arrivals.

Q. How late can I check out?

As in hotels, you must vacate the apartment no later than 11 A.M.

Q. Can you recommend an apartment in a quiet neighborhood?

Keep in mind that the city is always in action. There are bars and restaurants that pop up all over town. Among the quietest neighborhood we recommend: Midtown East, Upper East Side, Upper West Side and Brooklyn Heights. These neighborhoods are the favorites of those seeking more tranquility, or a family atmosphere.

Q. I'm in a wheelchair. Do you offer apartments to suit my needs?

Unfortunately, we have no apartments specially adapted for wheelchair access, however, several apartments in our listing are on the ground floor, have wide doorways or spacious elevators.

Q. We are students on vacation looking to be at the heart of the action...

The Theater District, Chelsea, Greenwich Village, the Meat Packing District and the East Village are all good neighborhoods. Greenwich Village is a neighborhood full of energetic, trendy, chic piano bars to casual jazz clubs. The Theater District draws a mixed crowd of tourists to its many shows, bars, clubs and restaurants. The Meat Packing District is very hip, full of beautiful people who flock to its design.

Q. Will I have internet access in my apartment?

Most of our apartments have internet access. Please check the amenities listed with each apartment description to be sure that you choose an apartment that offers this service.

Q. At what point will I know that my reservation is confirmed?

Once you have paid the agency fees, your reservation will be definitively accepted. MHP will send a confirmation in writing (e-mail). Please check the details of your rental to see if they are correct.

Q. When do I pay the balance?

The final balance of the rent must be paid upon arrival in our office located on the 2nd floor of 1178 Broadway. If the full balance is not paid, the reservation will be canceled and the agency fee lost.

Q. What methods of payment do you accept?

We accept Visa Card, Master Card, and American Express. You also have the option of paying with Paypal. Paypal is the safest and the easiest way to pay online. This service allows you to pay in any way you prefer without sharing financial information. You can also make a bank transfer.

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ID#: 3206194
1
24 photos
Manhattan Upper East Side 10021 East 64Th Street Between corner Third Avenue and 64Th Street2 bedroom
2 bedroom(s)
From: $6,900 per month
Upper East Side / Manhattan 10021
Available: Now
Updated 4 May 2020
4 people maximum DVD player Air conditioning
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ID#: 3126300
2
18 photos
Manhattan Upper West Side 10023 West 70Th Street Between Amsterdam Avenue and West End Avenue. 
2 bedroom
2 bedroom(s)
From: $4,800 per month
Upper West Side / Manhattan 10023
Available: Now
Updated 4 May 2020
2 people maximum
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ID#: 2BJ6414
3
12 photos
Brooklyn Prospect Heights 11225 Eastern Parkway Between Classon Avenue and Franklyn Avenue1 bedroom
1 bedroom(s)
From: $2,000 per month
Prospect Heights / Brooklyn 11225
Available: Now
Updated 4 May 2020
2 people maximum Air conditioning Television
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ID#: 2316607
4
15 photos
Brooklyn Clinton 10019 West 52Nd Street Between 10th Avenue and 11th Avenue 1 bedroom
1 bedroom(s)
From: $4,500 per month
Clinton / Brooklyn 10019
Available: Now
Updated 4 May 2020
4 people maximum
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ID#: 1336758
5
7 photos
Manhattan Fashion District 10018 West 40Th Street Between 8th Avenue and 9th Avenuestudio
Studio
From: $2,300 per month
Fashion District / Manhattan 10018
Available: Now
Updated 4 May 2020
2 people maximum Television Microwave Oven
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ID#: 2867004
6
16 photos
Manhattan Hamilton Heights 10031 Riverside Drive Between 150th Street and 149th Street1 bedroom
1 bedroom(s)
From: $3,500 per month
Hamilton Heights / Manhattan 10031
Available: Now
Updated 4 May 2020
4 people maximum
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ID#: 1867189
7
12 photos
Manhattan Hamilton Heights 10031 West 149Th Street Between Amsterdam Avenue and Broadwaystudio
Studio
From: $2,600 per month
Hamilton Heights / Manhattan 10031
Available: Now
Updated 4 May 2020
2 people maximum
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ID#: 4BT7396
8
31 photos
Brooklyn Bedford Stuyvesant 11216 Gates Avenue Between Marcy Avenue and Tompkins Avenue3 bedroom
3 bedroom(s)
From: $4,300 per month
Bedford Stuyvesant / Brooklyn 11216
Available: Now
Updated 4 May 2020
6 people maximum
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ID#: 2B17586
9
14 photos
Brooklyn Brooklyn Heights 11201 Schermerhorn Between Clinton street and court street.1 bedroom
1 bedroom(s)
From: $3,400 per month
Brooklyn Heights / Brooklyn 11201
Available: Now
Updated 4 May 2020
2 people maximum
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ID#: 1B67720
10
11 photos
Brooklyn Brooklyn Heights 11217 State Street Between Hoyt Street and Bond Street.studio
Studio
From: $3,290 per month
Brooklyn Heights / Brooklyn 11217
Available: Now
Updated 4 May 2020
2 people maximum Television Microwave
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ID#: 3BT7938
11
17 photos
Brooklyn Bedford Stuyvesant 11216 Halsey Street Between Tompkins Avenue and Marcy Avenue2 bedroom
2 bedroom(s)
From: $2,350 per month
Bedford Stuyvesant / Brooklyn 11216
Available: Now
Updated 4 May 2020
3 people maximum Television
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ID#: 3BT8281
12
14 photos
Brooklyn Bedford Stuyvesant 11206 Vernon Avenue Between Myrtle Avenue and DeKalb Avenue2 bedroom
2 bedroom(s)
From: $2,800 per month
Bedford Stuyvesant / Brooklyn 11206
Available: Now
Updated 4 May 2020
6 people maximum
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